Copyright © 2019 PropaneTaxi.com. All rights reserved.
For pricing and delivery options in your area, enter your zip code below
Already a customer? Log in below to:
We can save you time and money with our flexible and economical delivery options.
SCHEDULING A DELIVERY HAS NEVER BEEN EASIER
Find us online at The Home Depot
Now there are more ways to get Propane Taxi! We are conveniently available at The Home Depot!
The Home Depot is offering Propane Taxi online in the Atlanta and Dallas-Ft. Worth metro regions
with more regions to come.
Now you can combine propane delivery with all your Home Depot purchases.
Find us at homedepot.com and their mobile app.
Below are some of the most common questions we're asked about tanks, deliveries, fees and operations. Please click to see the answers. If you can't find answers to your questions, just contact us.
An EXCHANGE TANK is the term we use when your give us your empty tank in exchange for a full one. The price for an EXCHANGE TANK is much lower, since we take your empty tank with us.
A SPARE TANK is just that - a spare full tank that you purchase without exchanging an empty one for it. We have the lowest price for SPARE TANKS in the region. Just select the text link for the spare tanks on the ordering page.
Propane Taxi only sells Type 1 OPD tanks. We no longer carry Type 2 tanks.
A Type 1 valve is attached to a hose from your grill with a large plastic screw connection that must be completely tightened to engage the valve and operate properly. A Type 2 connection is a spring-loaded connection; a metal ring on the tank slides back to engage the hose and snaps back into place to ensure a tight connection.
Note: Propane Taxi only sells Type 1 OPD tanks. We no longer carry Type 2 tanks.We inspect all tanks and fill them to our exacting specifications.
We deliver 6 days a week. Most orders are completed before 5pm on a delivery day, however we do deliver from dawn to dusk. We start our days early to get you your tanks as early as we can. To avoid having a missed delivery, you must have your tanks out before 7 am on the day of the exchange.
SAME DAY DELIVERY and NEXT DAY DELIVERY are available in many of our delivery areas. When you enter your zip code in our online ordering forms, our site gives you the delivery options available for your area. Please note that our cutoff for ordering is 8pm ET. If you order between 8pm and midnight, it will be considered as though you are ordering on the next day. For example, if you order at 9pm on Tuesday, your Next Day delivery will arrive on Thursday. Same Day delivery orders must be placed by 6am that day.
There are two possible reasons for not seeing a SAME DAY DELIVERY option on your screen.
No, just give us instructions on where to access your empty tank to help the delivery technician make the exchange efficiently. We are unable to provide delivery time windows so it is important that you are able to leave the tank in a secure and accessible location for our driver to access (just like FedEx or UPS package deliveries).
To be able to provide fast, low-cost service, we do not schedule appointments or delivery windows. Tanks must be left in an accessible place for our driver complete the delivery as efficiently as possible.
Unfortunately, there are a few delivery situations we cannot accommodate, since our drivers are not allowed to enter a customer's home and we cannot leave a tank inside. We do offer several choices and suggestions for accessible places to leave your tank, and we hope that we can work this out with you.
When tanks are not left out for exchange, we need to reschedule a second visit. To cover our costs we charge a $7.49 fee. In some cases, if you contact us before the delivery. We will reschedule your delivery to the next available date. We are unable to cancel orders once an initial delivery is attempted.
If you'd like, we can disconnect and connect tanks for you. We do charge a fee, since it takes more time for the delivery technician and we must ensure that the connection is safe and secure. Just include this request with your order by selecting "Connection Service" when you add the tank to your shopping cart.
Because our orders are scheduled in advance for efficiency (to lower our costs and keep our prices low), last minute changes are costly. We charge for order cancellations made less than 24 hours before the delivery date.
We do pick up and properly dispose of tanks for a small fee of just $9.99 per tank. Just login and place a pickup order, and we'll be on our way to removing that tank responsibly. NEVER put a tank out with your normal garbage. It is extremely dangerous.
OPD tank valves prevent gas from escaping unless the valve is engaged with the grill hose. Gas cannot escape from the tank, even if the valve is left open. However always make sure that the valve is in the off position when you're connecting the tank.
Copyright © 2019 PropaneTaxi.com. All rights reserved.